DVLA Merchant Acquirer
A Tender Notice
by DRIVER AND VEHICLE LICENSING AGENCY
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 5 year
- Value
- £170M
- Sector
- BUSINESS
- Published
- 24 Dec 2025
- Delivery
- 01 Jun 2027 to 31 May 2032
- Deadline
- 13 Feb 2026 17:00
Related Terms
Location
1 buyer
- Driver & Vehicle Licensing Agency Morriston
Description
DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA’s online, telephony and automated payment channels. The service must support cardholder‑not‑present transactions, comply with PCI DSS standards, integrate with DVLA’s Payment Gateway, and provide the required management information, reconciliation and chargeback handling. The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment‑reliant transactions. No volumes are guaranteed and projected volumes are indicative only. The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.
Renewal Options
One extension period: up to 24 months (2 years) Maximum total contract length: 7 years (5 + 2)
Award Criteria
| Mandatory Requirements | PASS/FAIL criteria presented in a Yes/No format. Full details are set out in Appendix 2 – Specification. |
| Quality | Evidence‑based questions, where tender responses are scored against a structured evaluation criteria and scoring matrix. Full details are set out in Appendix 2 – Specification. |
| Commercial/Pricing | A detailed Pricing Schedule must be completed. The overall contract price is used within the Price‑Per‑Quality‑Point (PQP) calculation to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 – Specification and Appendix 5 – Pricing. |
CPV Codes
- 66110000 - Banking services
- 66172000 - Financial transaction processing and clearing-house services
Indicators
- This is a recurring contract.
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-0518c4
- FTS 086099-2025