Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement

Location

Dorking

Description

Surrey and Borders Partnership Trust, on behalf of NHS Commercial Solutions, has let this Framework Agreement subsequent to a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref:2023/S 000-002099). Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for three years with the option to extend for a further year. The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. This will be from 23 January 2026 to 22 January 2027. The framework has been structured to incorporate four lots which are: Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services Offers a catalogue of Hardware, Software and Consultancy Services. Hardware includes but not limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software includes but not limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services include but not limited to consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. Lot 2: In-house and outsourced digital dictation service solution Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, Voice/speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Lot 3: Outsourced transcription service solution Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. Lot 4: Managed Service Solution Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 79500000 - Office-support services
• 32332100 - Dictating machines

Indicators

• Contract modified due to unforeseen circumstances.

Legal Justification

The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. The total value for this Framework Agreement was advertised as £200,000,000 . The revised total contract value for the 4 year contract is now £19,999,999. The overal scope of the Framework Ageement, Suppliers' appointment, Terms and Conditions remain unchanged.