Technical Support for Server and Desktop Software 2026 -2031

A Contract Award Notice
by HAMPSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£220K
Sector
TECHNOLOGY
Published
14 Jan 2026
Delivery
01 Mar 2026 to 01 Mar 2029
Deadline
04 Nov 2025 14:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC. In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 . The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.

Award Detail

1 Phoenix Software (York)
  • Value: £220,500

CPV Codes

  • 72250000 - System and support services
  • 72260000 - Software-related services

Indicators

  • Contract is suitable for SMEs.

Other Information

This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065

Reference

  • CO27503
  • CF 4d8ad346-208d-4b3a-8fd5-27869d893344

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