Technical Support for Server and Desktop Software 2026 -2031
A Contract Award Notice
by HAMPSHIRE COUNTY COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £220K
- Sector
- TECHNOLOGY
- Published
- 14 Jan 2026
- Delivery
- 01 Mar 2026 to 01 Mar 2029
- Deadline
- 04 Nov 2025 14:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Hampshire County Council Winchester
1 supplier
- Phoenix Software York
Description
HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC. In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 . The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.
Award Detail
| 1 | Phoenix Software (York)
|
CPV Codes
- 72250000 - System and support services
- 72260000 - Software-related services
Indicators
- Contract is suitable for SMEs.
Other Information
This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065
Reference
- CO27503
- CF 4d8ad346-208d-4b3a-8fd5-27869d893344