Extension to Helpdesk/Data Assurance Contract (Cluster) - Modification Notice

Location

London

Description

This contract has been awarded through CCS Framework RM3720, FM Assurance (CAFM and Helpdesk) Services and is published here for transparency. The contract will deliver FM assurance services, including CAFM and Helpdesk to the MoJ Shared Estates Cluster.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 72253100 - Helpdesk services
• 48420000 - Facilities management software package and software package suite
• 72514100 - Facilities management services involving computer operation

Indicators

• Contract modified due to additional needs.

Legal Justification

Continued from VII.2.1 Both the demobilisation of the existing contract, and mobilisation phases of a replacement contract are lengthy. Anticipated mobilisation periods for new contracts as a result of the PTP processes start at a minimum of 120 days. For a 13-month extension there would be insufficient time to mobilise a new supplier, transfer staff, embed new processes and then move to a steady state service, before then demobilising the contract. It is estimated that demobilisation / mobilisation would take upwards of 12 months. This would account for a disproportionate amount of time relative to the length of the extended service required. In addition, given the commencement of mobilisation for new contracts awarded under the PTP procurement process would begin prior to the start of any new contract for a 13-month additional service period, it would mean that mobilisation activity would be happening concurrently. This is therefore not feasible. This is particularly the case given the complexities associated with mobilisation and the risk of disruption to critical public services during any mobilisation period. In addition, any change in contractor would cause a substantial duplication of costs for a 13-month continuation of services. This would include the duplication of costs associated with the preparation and transfer of staff and assets as well as the establishment of new processes and IT systems through those demobilisation and mobilisation phases.