PP-10183a Hornchurch Academy Trust Facilities Management Open Framework

The Catering services category shall cover the provision of outsourced catering and food retail services to Customers, including supply and provision of meals and catering hospitality services, and delivery of on-site catering and food and drink retail services for Customers.

The Cleaning services category shall cover provision of outsourced cleaning for Customers in all forms, including but not limited to general cleaning, window cleaning, external cleaning, deep cleaning, specialist cleaning and decontamination services.

The Waste services category shall cover the provision of waste collection and disposal services for all forms of waste, including but not limited to general waste, recycling, food waste, hygiene waste, confidential waste, hazardous waste, mixed waste (including skips), Waste Electrical and Electronic Equipment, and furniture waste (including furniture containing Persistent Organic Pollutants). The services may also include the provision of applicable waste receptacles for the services.

The Grounds Maintenance services category shall cover the provision of horticultural and other related grounds maintenance and landscaping requirements for Customers, including but not limited to landscaping, grass cutting and lawn maintenance, tree maintenance, maintenance of beds, hedges, trees and hard surfaces, weed and invasive species control, leaf and litter clearance, and maintenance of sports areas including but not limited to natural pitches, high quality grass, athletics, all weather and certain other types of artificial sports pitches

The Security services category shall cover provision of a range of security services to Customers, including but not limited to locking and unlocking duties, keyholding, static guarding services, mobile patrols, escorting services, alarm and CCTV monitoring and call-out services, event security services, reception manning services, canine security services and security risk assessments and security consultancy. This category may also include the maintenance and installation of security systems including but not limited to access systems and controls, security fencing, alarm systems, and locks.

The Leisure Management category shall cover a range of outsourced leisure operator services for leisure facilities, including but not limited to operation of leisure centres and/or sports and leisure facilities, and lettings management.

The Furniture and Fit Out category shall cover the provision of furniture and building fit out services to Customers, including supply, delivery and installation of furniture, furniture design and fit out services, and repair, maintenance, transportation, removal and replacement of furniture as required by the Customer.

The Laundry and Linen Services category shall cover provision of services relating to laundry and linen to public sector organisations, including but not limited to standard wash and laundry services, linen hire and management and specialist laundry services.

The Hard Facilities Management services category shall cover provision of a range of maintenance, inspection, testing, monitoring and repair services relating to the physical structure and facilities of the Customer’s Premises and Locations, including but not limited to statutory testing services, planned preventative maintenance, reactive maintenance and repair and replacement/minor works services for building facilities, structures and installations such as mechanical and electrical infrastructure, gas, heating, plumbing, water and other elements of the building.

The Total Facilities Management services category shall cover Call-Off Contracts where the Customer is procuring multiple services across the other Categories within this framework under a single Call-Off Contract, or where the Customer is procuring a Supplier to manage a large suite of Facilities Management services across their estate (which may include additional facilities management related site staffing and services). The Total Facilities Management category may involve a combination of both hard and soft facilities management services as a comprehensive approach to managing and maintaining their Premises and Locations.