COR25199 Telephony Services

A Prior Information Notice
by TORBAY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£0-£400K
Sector
TECHNOLOGY
Published
20 Jan 2026
Delivery
01 Apr 2027 to 01 Apr 2030
Deadline
n/a

Related Terms

Location

Torbay:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Torbay Council are seeking to appoint a supplier for the provision of Telephony software and associated services for the entire council. From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd. This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover. Alongside this, a fully featured contact centre will need to be acquired. The contract dates provided are an estimated time period and may change following this expression of interest.

CPV Codes

  • 64200000 - Telecommunications services

Indicators

  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-059e5c
  • FTS 004722-2026

Domains