Language Services - Lot 3
A Contract Award Notice
by MINISTRY OF JUSTICE
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £11M
- Sector
- BUSINESS
- Published
- 22 Jan 2026
- Delivery
- From 05 Oct 2026 (est.)
- Deadline
- n/a
Related Terms
Location
London
Geochart for 2 buyers and 1 suppliers
2 buyers
- Ministry of Justice London
1 supplier
- Clarion Interpreting Leeds
Description
The provision of Visual and Tactile Communications including face to face, and video interpreting services. This Lot will enable communication to take place between Deaf, Deafblind and others requiring support.
Total Quantity or Scope
The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services.
Award Detail
| 1 | Clarion Interpreting (Leeds)
|
Award Criteria
| Mobilisation and Transition | 7.5 |
| Booking Service – Development, Implementation and Maintenance | 15.0 |
| Delivery of Bookings | 15.0 |
| Staff recruitment, retention and performance | 3.75 |
| Supplier Telephone Helpdesk | 7.5 |
| Complaints and Feedback | 7.5 |
| Stakeholder engagement and Continuous Improvement | 3.75 |
| Interpreter Recruitment | 15.0 |
| Training and Quality Management | 7.5 |
| Fraud, Corruption and Bribery | 3.75 |
| PRICE | _ |
CPV Codes
- 79540000 - Interpretation services
Indicators
- Award on basis of price.
Other Information
Additional Quality Criteria; Information Security - 3.75% Social Value - 10%
Reference
- FTS 005961-2026