​​Generative AI for customer contact - Live Trials​

A Contract Award Notice
by DEFRA

Source
Contracts Finder
Type
Contract (Services)
Duration
4.5 month
Value
£405K
Sector
BUSINESS
Published
23 Jan 2026
Delivery
26 Jan 2026 to 12 Jun 2026
Deadline
23 Jan 2026 12:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment

Award Detail

1 Methods Business & Digital Technology (London)
  • Value: £405,400

CPV Codes

  • 79411000 - General management consultancy services

Reference

  • CF-0597100D8d000003VQwdEAG
  • CF 016fd124-31f6-41f7-94cc-6db8974eb6a4

Domains