Research and Customer Engagement Framework

A Utilities Contract Award Notice
by CADENT GAS LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
5 year (est.)
Value
___
Sector
PROFESSIONAL
Published
26 Jan 2026
Delivery
To 31 Dec 2030 (est.)
Deadline
n/a

Related Terms

Location

Coventry

Geochart for 2 buyers and 10 suppliers

2 buyers

1 supplier

Description

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period. There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Lot Division

1

Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.

2

Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.

Award Criteria
PRICE _

Award Detail

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CPV Codes

  • 79300000 - Market and economic research; polling and statistics
  • 79310000 - Market research services
  • 73210000 - Research consultancy services

Indicators

Reference

  • FTS 006576-2026

Domains