Provision of Visitor Counting Solution

Location

Edinburgh

Description

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed.

Total Quantity or Scope

The procurement will be conducted through the use of the Open (single stage) Procedure. Bidders must complete and submit both an SPD and tender response. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal Options

The contract duration will be for an initial 48-month period, with the option to extend on more than one occasion but not exceeding an additional 24 months; resulting in a possible maximum contract duration of 72 months. This is at the discretion of NGS. NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

Award Criteria

CPV Codes

• 48810000 - Information systems
• 51612000 - Installation services of information-processing equipment
• 63513000 - Tourist information services
• 64216200 - Electronic information services
• 72222000 - Information systems or technology strategic review and planning services
• 72222300 - Information technology services
• 72267100 - Maintenance of information technology software
• 48800000 - Information systems and servers

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are available.
• Financial restrictions apply.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price.

Other Information

The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers. The estimate maximum contract value for the maximum contract duration of 72 months is 150,000 GBP (ex VAT). National Galleries Scotland reserves the right to cancel the procurement at any time and not award a Contract. The expenditure, work or effort undertaken by Tenderers prior to the Award of Contract is accordingly a matter solely for the commercial judgement of Tenderers. Late SPDs and tenders may not be considered by National Galleries Scotland. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=821591. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:821591) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=821591