Contact Centre as a Service Solution and Mobile App

A Contract Award Notice
by CHESHIRE EAST COUNCIL

Source
Find a Tender
Type
Contract (Supply)
Duration
not specified
Value
£1M
Sector
TECHNOLOGY
Published
28 Jan 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Crewe

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Contract for the provision of network services a supplier that can support and maintain the existing NICE product - CXOne telephony system. To secure Infrastructure solutions to ensure that our business connectivity is always available, prioritises user experience and application performance with Managed services to ensure that solutions are optimised, monitored and developed across our organisation and provide an ongoing consultative engagement. This contract is awarded under the Crown Commercial Service - Network Services 3 RM6116 Lot 4C - Contact Centre Solutions.

Total Quantity or Scope

Contract commences 7 February 2026

Award Detail

1 4Net Technologies (Stretford)
  • Reference: c2546
  • Num offers: 1
  • Value: £1,268,727

Award Criteria

PRICE _

CPV Codes

  • 30237110 - Network interfaces
  • 48000000 - Software package and information systems

Indicators

  • Award on basis of price.

Reference

  • FTS 007396-2026

Domains