Care at Home Services Flexible Framework Agreement
A Contract Award Notice
by EAST RENFREWSHIRE COUNCIL
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 10 year (est.)
- Value
- £9M
- Sector
- HEALTH
- Published
- 28 Jan 2026
- Delivery
- To 28 Jan 2036 (est.)
- Deadline
- n/a
Related Terms
Location
East Renfrewshire
3 buyers
- East Renfrewshire Council Giffnock
26 suppliers
- Cairllum Care Ayr
- Call in Homecare Edinburgh
- Capability Scotland Edinburgh
- Care1 Professional Services Hamilton
- Careline Home Support Glasgow
- Caring Grace Greenock
- Cera Care Operations Scotland Alloa
- Independent Lifestyle Glasgow
- Constance Care Dundee
- Delight Supported Living Kirkintilloch
- Diamond Hearts Home Care Paisley
- Hillview Healthcare Loanhead
- HRM Homecare Services Kilmarnock
- Ion Care & Support Services Broxburn
- Lilies Care Clydebank
- Peoples Care Solutions Glasgow
- Shona Care Glasgow
- SRS Care Solutions Central Hamilton
- Tailor Maid Home Care Glasgow
- Beeches Home Care Agency Glasgow
- British Red Cross Society London
- Care No1 Glasgow
- Richmond Fellowship Scotland Stepps
- Trust Housing Association Edinburgh
- Your Care At Home Johnstone
- Roberts Care Paisley
Description
East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council’s overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape – identification of providers who have advised they can supply in the areas of need known as ‘Worlds’ World 1 – Barrhead World 2 – Neilston & Uplawmoor World 3 – Thornliebank, Netherlee & Giffnock World 4 – Clarkston, Busby & Eaglesham World 5 – Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.
Total Quantity or Scope
Tenderers responding to this opportunity must note that information contained within the Tender Information Pack and as provided within PCS-Tender is a condition of contract. If at a later point any successful provider advises they cannot comply the Council reserves the right to remove them from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council’s overall uptake with any provider or the the frequency of re-opening. This will be at the discretion of the Council. The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. This is an indicative figure only and no guarantee is given with regard to the Council’s overall uptake of any resulting contract. Successful providers will be expected to embrace the Council’s Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within the terms of contract and PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.
Award Detail
| 1 | Cairllum Care (Ayr)
|
| 2 | Call in Homecare (Edinburgh)
|
| 3 | Capability Scotland (Edinburgh)
|
| 4 | Care1 Professional Services (Hamilton)
|
| 5 | Careline Home Support (Glasgow)
|
| 6 | Caring Grace (Greenock)
|
| 7 | Cera Care Operations Scotland (Alloa)
|
| 8 | Independent Lifestyle (Glasgow)
|
| 9 | Constance Care (Dundee)
|
| 10 | Delight Supported Living (Kirkintilloch)
|
| 11 | Diamond Hearts Home Care (Paisley)
|
| 12 | Hillview Healthcare (Loanhead)
|
| 13 | HRM Homecare Services (Kilmarnock)
|
| 14 | Ion Care & Support Services (Broxburn)
|
| 15 | Lilies Care (Clydebank)
|
| 16 | Peoples Care Solutions (Glasgow)
|
| 17 | Shona Care (Glasgow)
|
| 18 | SRS Care Solutions Central (Hamilton)
|
| 19 | Tailor Maid Home Care (Glasgow)
|
| 20 | Beeches Home Care Agency (Glasgow)
|
| 21 | British Red Cross Society (London)
|
| 22 | Care No1 (Glasgow)
|
| 23 | Richmond Fellowship Scotland (Stepps)
|
| 24 | Trust Housing Association (Edinburgh)
|
| 25 | Your Care At Home (Johnstone)
|
| 26 | Roberts Care (Paisley)
|
Award Criteria
| Quality | 60.0 |
| PRICE | 40.0 |
CPV Codes
- 85000000 - Health and social work services
- 85300000 - Social work and related services
Indicators
- Award on basis of price.
Other Information
Successful Providers will be awarded business via direct award. Successful Providers are required to provide a covering letter from their Insurance Broker confirming insurance levels detailed in the Tender Information Pack OR must commit to obtain these insurances by contract commencement. Successful Providers must provide copies of all related certificates. Care Inspectorate - Grade 4 or above required. Community Benefits will form part of this contract. Successful Providers must commit to ensuring that all staff involved in the delivery of services to individuals will comply with all SSSC registration requirements, as required. Successful Providers must confirm all staff involved in delivery of services and working with Individuals will undergo and pass a full PVG Disclosure checks. Successful Providers must meet the requirements of the Health and Care (Staffing) (Scotland) Act 2019 and they will have in place all Policies listed in the Agreement. The Council reserves the right at its own discretion to seek such other information from the Successful Providers in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to prove the Successful Providers economic and financial standing. Compliance with security provisions are required as outlined within PCS-Tender. Maximum hourly rate chargeable is GBP26.00 for 2025 – 2026. No commercial submission has been accepted higher than GBP26.00 per hour rate. (SC Ref:821760)
Reference
- FTS 007486-2026