Citizen Omni-Channel Communications

A Contract Award Notice
by CITIZEN HOUSING GROUP LTD

Source
Find a Tender
Type
Contract (Supply)
Duration
not specified
Value
£442K-£520K
Sector
TECHNOLOGY
Published
02 Feb 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Birmingham

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

This contract is for software to improve and upgrade all methods of communication Citizen has with residents. This contract has been procured by direct award via G-Cloud 14.

Total Quantity or Scope

The procurement was a direct award via G-Cloud 14

Award Detail

1 Incline IT (Northwich)
  • Citizen Omni-channel Communications
  • Num offers: 1
  • Value: £442,000.0-£520,000

Renewal Options

The initial term of the contract is 24 months, and there are optional extensions of an additional 24 months.

Award Criteria

PRICE _

CPV Codes

  • 48510000 - Communication software package

Indicators

  • Options are available.
  • Award on basis of price.

Other Information

This is a direct award through the G-Cloud 14 framework.

Reference

  • FTS 009187-2026

Domains