Contact Centre 2026

A Addendum Notice
by OXFORD CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£310K
Sector
TECHNOLOGY
Published
04 Feb 2026
Delivery
25 May 2026 to 24 May 2029
Deadline
02 Mar 2026 14:00

Related Terms

Location

Oxfordshire:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Cloud-based contact centre

Renewal Options

2 optional extensions, each for 1 year.

Award Criteria

Simple description Quality Response 55% Social Value Response 10% Price 35%

CPV Codes

  • 32543000 - Telephone switchboards
  • 32551200 - Telephone exchanges
  • 79512000 - Call centre

Indicators

  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-060ef9
  • FTS 009887-2026

Domains