Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre

A Pre-Procurement Notice
by THAMES VALLEY POLICE

Source
Contracts Finder
Type
Future Contract ()
Duration
not specified
Value
___
Sector
TECHNOLOGY
Published
05 Feb 2026
Delivery
not specified
Deadline
02 Mar 2026 23:59

Related Terms

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments. Please see the attached document for further information and instruction

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Other Information

Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre CRM_PME_Request v1.0 (002).pdf

Reference

  • TVP01047
  • CF 62ae204a-0cfd-4d42-92a5-22e7f60eae82

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