Patient Advice and Support Service for NHS Scotland
A Modification Notice
by NSS NATIONAL PROCUREMENT
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 0.5 year
- Value
- £4M-£4M
- Sector
- HEALTH
- Published
- 09 Feb 2026
- Delivery
- 01 Dec 2025 to 31 May 2026
- Deadline
- n/a
Related Terms
Location
All entities constituted pursuant to the National Health Service (Scotland) Act 1978
2 buyers
- NSS National Procurement Edinburgh
1 supplier
- Citizens Advice Scotland Edinburgh
Description
The Patient Advice and Support Service is an independent service which provides free, accessible and confidential information, advice and support to patients and members of the public regarding NHSScotland healthcare. The contractor will provide and/or co-ordinate a consistent service to patients and other members of the public where those affected wish to give feedback or comments or raise concerns or complaints about NHS services in Scotland.
Ammendments to Previous Notice
2. Contract value
GBP 4,319,192 4,374,628
Award Detail
| 1 | Citizens Advice Scotland (Edinburgh)
|
CPV Codes
- 85312310 - Guidance services
Indicators
- Contract modified due to additional needs.
Legal Justification
Need for additional works, services or supplies by the original contractor. Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor: Additional work was completed by original contractor
Other Information
Updated total contract value before the modifications Value excluding VAT: 4,319,192 GBP Total contract value after the modifications Value excluding VAT: 4,374,628 GBP (SC Ref:822023)
Reference
- FTS 011256-2026