Nexus Alpha Lift Data

Location

Description

RDG are Direct awarding to Nexus Alpha. Currently, lift information is manually reported by station staff and managed through disparate systems, creating delays and inconsistencies for customers and staff. To address this, the programme will introduce automation of lift status processing and messaging through integration with the Darwin Lifts API and the Tyrell IO platform. This work will deliver the capability to: • Automate ingestion of live lift status updates from the Darwin Lifts API. • Detect and manage lift status changes automatically. • Interfaces for viewing, editing, and distributing lift data and passenger advice. • Trigger automated messaging through Tyrell IO and other connected systems. • Maintain consistent, customer-facing lift naming and advice standards across channels. The programme will engage NA to deliver functionality enabling automated ingestion, processing, and distribution of lift status and passenger advice information, leveraging existing Network Rail infrastructure (Darwin API, MuleSoft, and Citadel). This functionality must be delivered through Tyrell IO, as it is the live operational messaging platform for NRCC and TOCs.

Award Detail

CPV Codes

• None found

Legal Justification

Alternative suppliers exist in the market, but only Nexus Alpha can deliver this requirement without causing incompatibility and disproportionate technical and operational difficulty due to Tyrell’s embedded position. This procurement meets the conditions under the Procurement Act 2023 for direct award of additional or repeat services: • Nexus Alpha is the incumbent supplier of Tyrell, a mission-critical system forming the core of NRCC and TOC operational messaging. • The Lifts functionality is an extension of, and technically inseparable from, the existing Tyrell services. • A change in supplier would result in incompatibility with existing systems and disproportionate technical and operational difficulty. • There are no reasonable alternatives capable of delivering the required functionality within the required timescale without material risk to national operational messaging. • If an alternative supplier was selected through tender, business change would be required across the industry within the NRCC and the TOCs that use Tyrell, to adopt the new supplier. TOCs would need to abort their own contracts with NA and move to the new industry system.

Other Information

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