Out of Hours GP Services and 111 Helpline IUCS

Location

Cornwall

Description

Out of Hours GP Services and 111 Helpline IUCS

Total Quantity or Scope

The aim of the assessment is to identify Cornwall 111 Integrated Urgent Care Service (IUCS) provides 24/7 telephone triage cover as well as Home Visiting and Treatment Centre services on weekday evenings, overnight and all day at weekends (the out of hours period). On Bank Holidays, an additional 300 hours of clinical cover is provided. In addition to this, the service supports the wider CIOS health and care system with a significant number of initiatives focused on admission avoidance such as Ambulance/ED/MIU validations, ITK link, Falls and Right Care Car.Contract dates: 01/04/2026 - 31/03/2029 (3years)3 Year Contract Value: £48,206,946.00

Award Detail

Award Criteria

CPV Codes

• 85100000 - Health services

Indicators

• Award on basis of price and quality.

Legal Justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 20/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Other Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 04/03/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to ciosicb.procure@nhs.net.Decision-makers: Relationship director, Deputy programme lead for urgent, emergency and intermediate care, Transformation and change manager, Procurement manager, Procurement officer, Finance business partner, Quality manager, Emergency Department Consultant.Conflicts of interest identified among the assessment team: 2 minor conflicts of interest. The non-conflicted members have assessed the nature and risk of this conflict, and have decided which steps to take to avoid or manage it. It was decided this member would assess the information and be involved in the assessment process, but would not be responsible in the final decision making or sign off of this project. The relevant authority is of the view that the existing provider is satisfying the existing contract to a sufficient standard, according to the detail outlined in the contract, and considering the key criteria and applying the basic selection criteria.The relevant authority is of the view that the existing provider will likely satisfy the proposed contract to a sufficient standard considering the key criteria and applying the basic selection criteria.The relevant authority is satisfied where all Basic Selection Criteria are assessed as passed (including any assessment of criteria as non-applicable) and all Key Selection Criteria are assessed as ‘Assured’. The assessment viewed each criterion as stated above to be of equal importance and proportionate to the deliverables within the contract. All criterion is in line with PSR legislation.