2025-049 Case Management System

A Contract Award Notice
by OFGEM

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£86K
Sector
TECHNOLOGY
Published
25 Feb 2026
Delivery
02 Feb 2026 to 31 Jan 2028
Deadline
01 Jan 2026 00:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

Award Detail

1 Fivium (London)
  • Value: £85,579

CPV Codes

  • 30211300 - Computer platforms
  • 30211400 - Computer configurations
  • 72000000 - IT services: consulting, software development, Internet and support
  • 72400000 - Internet services
  • 72420000 - Internet development services
  • 72421000 - Internet or intranet client application development services

Indicators

  • Contract is suitable for SMEs.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB171031

Reference

  • MT236664
  • CF 032a086b-326b-49cf-9c01-0a66df7bf724

Domains