Oyster Cards Contact Handling Services
A Contract Award Notice
by TRANSPORT FOR LONDON
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £12M
- Sector
- BUSINESS
- Published
- 27 Feb 2026
- Delivery
- 01 Aug 2025 to 31 Jul 2029
- Deadline
- 30 Sep 2024 11:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Transport for London London
1 supplier
- Journeycall Arbroath
Description
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
Award Detail
| 1 | Journeycall (Arbroath)
|
CPV Codes
- 79510000 - Telephone-answering services
Reference
- TfL 96841 A
- CF e2f8f243-74dd-4d32-b8c3-d90ea8deb408