ICR Support and Maintenance STA

A Contract Award Notice
by NHS BUSINESS SERVICES AUTHORITY

Source: Find a Tender
Type: Contract ()
Duration: not specified
Value: £284K

Sector: MISCELLANEOUS
Published: 02 Mar 2026
Delivery: not specified
Deadline: n/a

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

NHS Business Services Authority Newcastle upon Tyne

1 supplier

Tungsten Automation London

Description

The NHSBSA has previously purchased a perpetual license for the Tungsten (formerly known as Kofax) ICR Solution made up of a product suite including KTT. This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA. This contract will be for 5 years, covering support of the product until it is end of life. The contract will commence on 9 March 2026 and run until the 28 February 2031.

Award Detail

1	Tungsten Automation (London) ICR Support and Maintenance Reference: 1 Value: £284,304

CPV Codes

None found

Legal Justification

Section 41 and Schedule 5.6 of the Procurement Act 23 allows a direct award on the basis that competition is absent for technical reasons. NHSBSA holds a perpetual license and the supplier is the only provider that can provide support for the legacy bespoke system. Supplier has confirmed its resellers can not provide the services.