Parking and Markets Services IT Systems Procurement 2026

A Prior Information Notice
by LONDON BOROUGH OF HACKNEY

Source
Find a Tender
Type
Contract (Services)
Duration
4 year
Value
£10M
Sector
TECHNOLOGY
Published
02 Mar 2026
Delivery
01 Jan 2027 to 31 Dec 2030
Deadline
n/a

Related Terms

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Parking and Markets ICT Systems Procurement is crucial for enabling the Council’s responsibilities in parking enforcement, permits, suspensions, cycle hangars, markets, and shop fronts. These systems support Hackney in helping manage kerbside space, improving air quality, and delivering revenue. The council is seeking a shift towards a digital solution across nine separate lots and requires systems that will enable a shift in major policy changes, safeguard service continuity and is able to handle high-volume transactions across various teams. This procurement will adopt the Competitive Flexible Procedure under the Procurement Act 2023. A modular, multi-lot approach will be used to evaluate bids for interoperability, data migration, and deliverability throughout the lifetime of the contracts.

Lot Division

1 Penalty Charge Notices (PCNs)
  • Value: £3M

Covers the end-to-end processing and management of Penalty Charge Notices, including case management from issue through to closure, customer correspondence, evidence management, representations/appeals support, and reporting. The lot includes integration requirements to support enforcement channels (including on-street and CCTV enforcement where applicable), removals interfaces where relevant, payments and reconciliation, and debt recovery processes with enforcement agents.
2 Permits and vouchers
  • Value: £2M

Includes end to end management of a comprehensive range of permits issued by the council, including resident, business, and all-zone permits, along with CCTV exemptions.
3 Cycle hangars
  • Value: £400K

Management of cycle hangars and cycle parking in the borough.
4 Parking suspensions
  • Value: £500K

Management of parking suspensions and relevant services.
5 Parking infrastructure maintenance
  • Value: £400K

System for the management of all parking infrastructure such as signs, lines, machines and other relevant items.
6 Markets, shop fronts and street trading
  • Value: £800K

A system for the management of market traders' licences, pitches, pavement licences, annual fees.
7 Abandoned vehicle processing
  • Value: £600K

A system for end-to-end processing of abandoned vehicle reports, removals and FPNs.
8 Cashless parking
  • Value: £2M

System for the provision and management of cashless parking payments across the borough.
9 Fixed penalty notices (FPNs)
  • Value: £600K

End-to-end processing of FPNs across relevant Council services, including abandoned vehicles, environmental enforcement and waste services, Markets and other future service areas.

Renewal Options

The Council may extend the contract by up to two further periods of 36 months each (maximum total term 10 years), subject to continued service need, satisfactory performance, and value for money. Any extension will be exercised in accordance with the contract terms and with appropriate notice to the supplier.

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Restrictions apply to the lot award allocation.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05985b
  • FTS 018268-2026

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