Concessions Contact Handling Services
A Contract Award Notice
by TRANSPORT FOR LONDON
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £14M
- Sector
- BUSINESS
- Published
- 04 Mar 2026
- Delivery
- 30 Mar 2026 to 29 Mar 2030
- Deadline
- 21 Nov 2025 12:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Transport for London London
1 supplier
- Journeycall Arbroath
Description
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Concessionary Travel scheme. Value includes available options beyond the initial expiry date.
Award Detail
| 1 | Journeycall (Arbroath)
|
CPV Codes
- 79512000 - Call centre
Reference
- TfL_96840
- CF 1812e19a-0bbf-440f-bed7-c01e413b8c2c