002759 - Choice Based Lettings (CBL), Housing Register and Homelessness System
A Tender Notice
by DURHAM COUNTY COUNCIL
- Source
- Find a Tender
- Type
- Contract (Goods)
- Duration
- 3 year
- Value
- £600K
- Sector
- TECHNOLOGY
- Published
- 09 Mar 2026
- Delivery
- 15 Jun 2026 to 14 Jun 2029
- Deadline
- 21 Apr 2026 09:00
Related Terms
Location
Durham CC:
1 buyer
- Durham County Council Durham
Description
The purpose of this project is to procure a comprehensive solution to support the operation and management of Durham Key Options, the Choice-Based Lettings (CBL) scheme used to advertise and allocate social rented homes across the county. The scheme enables properties from the local authority housing register and a range of partner landlords to be let transparently and efficiently. Collectively, partners within the scheme manage approximately 40,000 homes. The Contract period is for an initial 3-year period, with the option to extend for a further 3 years, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st December 2026, following a period of mobilisation and implementation.
Renewal Options
The Contract period is for an initial 3-year period, with the option to extend for a further 3 years, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st December 2026, following a period of mobilisation and implementation.
Award Criteria
| System Architecture Diagram | _ |
| Statement of Works | _ |
| Product Roadmap and Development | _ |
| Training and Knowledge Transfer | _ |
| Hypercare and Post Hypercare Support | _ |
| System Demonstration | _ |
| Desirable System Functionality | _ |
| Pricing Schedule | • Element 1 - Fixed Price Implementation services - Weighting 12% • Element 2 - Ongoing annual subscription (e.g., subscription, support, hosting, maintenance)- Weighting 12% • Element 3 - Rate Card for additional professional services - Weighting 6% • Element 4 - Desirable System Functionality - Price Weighting 5% |
CPV Codes
- 48100000 - Industry specific software package
Indicators
- Renewals are available.
Other Information
Tender documents can be accessed free of charge by registering on the Open Portal at www.open-uk.org ** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-055453
- FTS 020692-2026