NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation

A Contract Award Notice
by NHS DEVON INTEGRATED CARE BOARD

Source
Find a Tender
Type
Contract (Services)
Duration
9 year (est.)
Value
£12M-£19M
Sector
HEALTH
Published
09 Mar 2026
Delivery
To 23 Mar 2035 (est.)
Deadline
n/a

Related Terms

Location

Devon

Geochart for 3 buyers and 10 suppliers

3 buyers

5 suppliers

Description

NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) sought providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS. The procurement is divided into the following Lots: Lot 1 - Plymouth South & West: (54,000 UDAs) Lot 2 - Torquay & Paignton: (33,000 UDAs) Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs) Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments) Lot 5 - Central Cornwall: Truro (18,000 UDAs) Lot 6 - Central Cornwall: Newquay (18,000 UDAs) Lot 7 - West Cornwall (18,000 UDAs) Lot 8 - North & East Cornwall (18,000 UDAs) Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers was included in Part C Bid Evaluation of the Invitation to Tender instructions. The aims of this procurement are: • To improve oral and general health by increasing access to NHS dental services. • To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg). • To reduce inequalities in access to dental care through targeted services for high-need populations. • To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours. • To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist. • To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time. • To refer patients to other NHS services as appropriate, in line with local protocols and guidance. • To promote overall health and wellbeing in line with Making Every Contact Count. The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner. The UDA rate for this procurement will be £40 and the maximum annual contract values are as follows: Lot 1 - Plymouth South & West: £2,160,000 Lot 2 - Torquay & Paignton: £1,320,000 Lot 3 - Barnstaple, Bideford & Ilfracombe: £880,000 Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: £706,951.02 Lot 5 - Central Cornwall - Truro: £720,000 Lot 6 - Central Cornwall - Newquay: £720,000 Lot 7 - West Cornwall: £720,000 Lot 8 - North & East Cornwall: £720,000 The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term. This notice serves as an intention to award contracts for Lots 1 to 8 under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Division

1 Plymouth, South & West

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 1 covers Plymouth South & West. The maximum contract value during the initial term is £15,120,000 The maximum contract value including the optional 2-year extension is £19,440,000 The contract will be for the delivery of 54,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be based on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
2 Torquay & Paignton

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 2 covers Torquay & Paignton The maximum contract value during the initial term is £9,240,000 The maximum contract value including the optional 2-year extension is £11,880,000 The contract will be for the delivery of 33,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
3 Barnstaple, Bideford & Ilfracombe

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 3 covers Barnstaple, Bideford & Ilfracombe. The maximum contract value during the initial term is £6,160,000 The maximum contract value including the optional 2-year extension is £7,920,000 The contract will be for the delivery of 22,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
4 Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH)

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 4 covers Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH). The maximum contract value during the initial term is £4,948,657.14 The maximum contract value including the optional 2-year extension is £6,362,559.18 The contract will be for the delivery of 5,222 OOH appointments per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
5 Central Cornwall: Truro

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 5 covers Central Cornwall: Truro The maximum contract value during the initial term is £5,040,000 The maximum contract value including the optional 2-year extension is £6,480,000 The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
6 Central Cornwall: Newquay

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 6 covers Central Cornwall: Newquay. As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 6 will be awarded to 2 providers, as per the below split. Provider 1: The contract will be for the delivery of 2,400 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £672,000 The maximum contract value including the optional 2-year extension is £864,000 Provider 2: The contract will be for the delivery of 15,600 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £4,368,000 The maximum contract value including the optional 2-year extension is £5,616,000. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
7 West Cornwall

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 7 covers West Cornwall The maximum contract value during the initial term is £5,040,000 The maximum contract value including the optional 2-year extension is £6,480,000 The contract will be for the delivery of 18,000 Units of Dental Activity (UDAs) per annum. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
8 North & East Cornwall

NHS Devon and Cornwall & Isles of Scilly Integrated Care Board (ICB) sought providers who have the capability and capacity to deliver Urgent Care, Mandatory Dental Services (MDS) and Stabilisation in Devon and Cornwall & Isles of Scilly. Lot 8 covers North & East Cornwall. As per section II.1.4, Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. Lot 8 will be awarded to 2 providers, as per the below split. Provider 1: The contract will be for the delivery of 6,500 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £1,820,000 The maximum contract value including the optional 2-year extension is £2,340,000 Provider 2: The contract will be for the delivery of 11,500 Units of Dental Activity (UDAs) per annum. The maximum contract value during the initial term is £3,220,000 The maximum contract value including the optional 2-year extension is £4,140,000. Services are due to commence on 1st May 2026, although this will be dependent on the mobilisation time required. This notice serves as an intention to award contracts under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Award Detail

1 Damira Dental Studios (Bicester)
  • Plymouth South & West
  • Num offers: 8
  • Value: £19,440,000
2 Damira Dental Studios (Bicester)
  • Torquay & Paignton
  • Num offers: 5
  • Value: £11,880,000
3 Harunani & Co Group of Dental Surgeries (Kent)
  • Barnstaple, Bideforde & Ilfracombe
  • Num offers: 3
  • Value: £7,920,000
  • Contractor is an SME.
4 Herts Urgent Care (Welwyn Garden City)
  • Barnstaple, Exeter, Torbay & Plymouth - Out of Hours
  • Num offers: 2
  • Value: £6,362,559
5 Harunani & Co Group of Dental Surgeries (Kent)
  • Central Cornwall - Truro
  • Num offers: 1
  • Value: £6,480,000
  • Contractor is an SME.
6 Smile Together Dental CIC (Cornwall)
  • Central Cornwall - Newquay
  • Num offers: 2
  • Value: £864,000
  • Contractor is an SME.
7 Harunani & Co Group of Dental Surgeries (Kent)
  • Central Cornwall - Newquay
  • Num offers: 4
  • Value: £5,616,000
  • Contractor is an SME.
8 B&M Capital (Coventry)
  • West Cornwall
  • Num offers: 4
  • Value: £6,480,000
  • Contractor is an SME.
9 Smile Together Dental CIC (Cornwall)
  • North & East Cornwall
  • Num offers: 4
  • Value: £2,340,000
  • Contractor is an SME.
10 Harunani & Co Group of Dental Surgeries (Kent)
  • North & East Cornwall
  • Num offers: 4
  • Value: £4,140,000
  • Contractor is an SME.

Award Criteria

The contract award criteria are specified in the procurement documents 90.0
The contract award criteria are specified in the procurement documents 10.0

CPV Codes

  • 85130000 - Dental practice and related services

Indicators

  • Award on basis of price and quality.

Other Information

The decision to award these contracts in line with the Competitive Process was based on evaluation against the basic selection criteria (in the form of a Selection Questionnaire), which was assessed on a pass/fail basis, and the PSR 5 key criteria, which were assessed using a 0-4 scale and pass/fail basis with the below weightings. Several tender questions were asked under each of the key criteria. Quality & Innovation - 34% Integration, Collaboration and Service Sustainability - 22% Improving access, reducing health inequalities, and facilitating choice - 24% Value - 10% Social Value - 10% The providers selected for award have been chosen as they passed the basic selection criteria and were the highest scoring bidder overall, against the key criteria. Recommendations for award of contract made by the NHS Cornwall and the Isles of Scilly ICB's Procurement Oversight Group on 26th February 2026 and Devon ICB's Procurement Oversight Group on 5th March 2026. After conducting a thorough Competitive Process, taking into account the key criteria and applying the basic selection criteria, NHS Devon Integrated Care Board and NHS Cornwall & Isles of Scilly (ICB) are content that the providers' bids sufficiently met the key criteria and thus can proceed to contract award under the Health Care Services (Provider Selection Regime) Regulations 2023. Two declarations of potential conflict of interest were made via the conflict of interest process for this procurement and recorded accordingly. The non-conflicted members of the procurement assessed the nature and risk of each declared conflict and decided which steps to take to avoid or mitigate them. Both declarations were deemed as not being actual conflicts of interest but were still managed accordingly with appropriate mitigations. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 20th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Written representations for this award should be sent to scwcsu.procurement@nhs.net

Reference

  • FTS 020917-2026

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