Email Achieving Solution (EAS) Software Renewal

Location

Description

Network Rail is undertaking a direct award to renew support and maintenance services for the Email Archiving Solution (EAS), also known as the Capax Enterprise Archive Solution. The EAS is a legacy email and file archive platform used to access, search, retrieve and reconstruct historic records for statutory, regulatory, audit and litigation purposes. Continued support is essential to maintain evidential integrity and ensure compliance with legal and information governance obligations. The service includes support and maintenance for approximately 52,050 EAS licences and associated components, including SOLR search, eDiscovery, archival and retrieval tools, and STORM functionality. The solution is hosted on‑premise within Network Rail infrastructure and supports a fixed historic dataset with no change to scope or functionality.

Award Detail

CPV Codes

• None found

Legal Justification

This contract is being awarded by direct award on the basis of exclusive intellectual property and technical rights. The Email Archiving Solution (EAS), also known as the Capax Enterprise Archive Solution, is a proprietary legacy platform supported exclusively by Zantaz Data Resources Ltd, which holds the sole licence and intellectual property rights required to maintain, support and develop the solution and its dependent components. These include the core archive platform, SOLR search capability, eDiscovery functionality, and associated archival and retrieval tools. No alternative suppliers have the legal authority, licensing rights, or technical capability to provide compliant support for this system. Network Rail does not own the underlying software intellectual property and cannot lawfully procure support services for the EAS platform from any other provider. A competitive tendering procedure was therefore not undertaken, as it would not generate any technically or legally compliant bids. Previous market analysis and historic sourcing activity have confirmed that Zantaz Data Resources Ltd is the only supplier capable of delivering the required services, and that competition is absent due to exclusive rights rather than a lack of market engagement. The direct award ensures continuity of a business‑critical compliance service required to support statutory, regulatory, audit and litigation obligations, while maintaining evidential integrity and avoiding the significant operational and legal risks that would arise from unsupported access to historic email and file records.

Other Information

This procurement is being awarded directly to Zantaz Data Resources Ltd, the only supplier licensed and technically capable of supporting the EAS platform and its dependent components. No alternative suppliers exist with the necessary technical rights or capability to maintain this legacy system. The direct award ensures continuity of a business‑critical compliance service while maintaining cost stability and value for money. ** PREVIEW NOTICE, please check Find a Tender for full details. **