All Age Continuing Care Services/ Provision of Retrospective Reviews and Appeals in Mid and South Essex - Modification to the Contract

Location

Mid and South Essex

Description

NHS Mid and South Essex Integrated Care Board (the Participating Authority) undertook a further competition under the Countess of Chester Hospital’s ‘All Age Continuing Care Services’ Framework Agreement Terms and Conditions (F/092/AACCS/23/MH) for provision of Retrospective Reviews and Appeals (the Services). The Framework was established prior to 24 February 2025 and in accordance with the Framework Guidance, the Authority has undertook a Call Off via competitive procedure under the ‘social and other specific services’ in Schedule 3 of the Public Contracts Regulations 2015 (as amended). The proposed Call Off Contract is awarded to Xyla Services, for a period of 6 months from 6th August until 6th February 2026, with the possibility of extending the term for a period of 6 additional months beyond the initial contracted duration by agreement between the Participating Authority and the successful tenderer. The Call Off Contract entered into by the Participating Authority and the successful tenderer was based on the NHS Framework Agreement for the Provision of Services 2022 and Call-Off Terms and Conditions for the Provision of Services and all subsequent variations thereof, as provided for within the Framework. The aggregate value of the Call Off Contract (including extensions and any available options exercisable during the term of the Call Off Contract) was £128,680 (exclusive of VAT).

Ammendments to Previous Notice

Award Detail

CPV Codes

• 85323000 - Community health services
• 85100000 - Health services

Indicators

• Contract modified due to unforeseen circumstances.

Legal Justification

Following the original award of the contract the announcement was made that from 1st April 2026 the existing ICBs covering the Essex footprint would be abolished, with a new ICB for Essex being established form 1st April 2026. Consequent discussions with Xyla have agreed to extend the provisions of the contract for provision of PuPOC and Appeals support for the additional Essex populations of West and North East Essex.

Other Information

Background The provision of Retrospective Reviews and Appeals service in Mid and South Essex was commissioned by Mid and South Essex ICB via on 28th July 2025, via a call-off from the F092 All Age Continuing Care Services Framework. The original term of the contract was 6th August 2025 to the 6th February 2026, with an option to extend by a further 6 months. This option was executed last year and consequently the revised contract expiry date was amended to 6th August 2026. Following the original award of the contract the announcement was made that from 1st April 2026 the existing ICBs covering the Essex footprint would be abolished, with a new ICB for Essex being established form 1st April 2026. Consequent discussions with Xyla have agreed to extend the provisions of the contract for provision of PuPOC and Appeals support for the additional Essex populations of West and North East Essex. Description The Age Continuing Care Services/ Provision of Retrospective Reviews and Appeals in Mid and South Essex, Framework Reference F/092/ACCSS/23/MH, Atamis reference: C380765 shall be amended in accordance with Cluse 21 of Schedule 2(Change Management) of these Call-Off Terms and Conditions as follows: - There shall be a modification of the existing Xyla contract, increasing the contract term by 6-months (to 6th February 2027), in accordance with Clause 15.2 of Schedule 2 of these Call-off Terms and Conditions. The value of the contract shall be amended by £64,000 + VAT to cover new and outstanding PuPOC and Appeals across Essex ICB from 9th March 2026. Activity & Finance impact Proposed uplift: £64,000 (excl. VAT), to be applied from 9th March 2026.