ChatHealth Software

Location

Cambridgeshire

Description

ChatHealth is a secure messaging service which allows end service users to use their smartphones and mobile devices to have two-way conversations with clinical teams. Using ChatHealth helps clinical teams to provide timely and convenient access to confidential health advice.

Total Quantity or Scope

Key patient benefits include: • Improved choice for service users about how to access healthcare. • Overcomes stigma - contacts often begin anonymously. • Easier access for vulnerable groups - e.g., improved uptake from adolescent males compared with face-to-face clinics. Value for money: • Earlier contact, due to low barriers to access, prevents escalation to more costly interventions. • Released time to care if implemented with a triage model, only a small percentage of messaging-based enquiries get escalated to face to face intervention. • Improved inter agency working and reduced duplication.

Award Detail

Renewal Options

This Agreement shall commence on the Commencement Date and, unless terminated earlier in accordance with clause 18, shall continue for an initial period of two (2) years (the "Initial Term"). The Agreement shall automatically be renewed for a period of 12 months from the Initial Term

Award Criteria

CPV Codes

• 85140000 - Miscellaneous health services

Indicators

• Options are available.
• Award on basis of price.

Legal Justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 25/03/26 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Other Information

'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by [Add date]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'