| 1 | Seated Stairlifts - Straight and Curved Lot 1
- SEATED STAIRLIFTS
- STRAIGHT & CURVED
- Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty. Award Criteria | Cost | The Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 2 | Perch Stairlifts Lot 2 - PERCH STAIRLIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 3 | Step Lifts Lot 3 - STEP LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 4 | Inclined Platform Lifts Lot 4 - INCLINED PLATFORM LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 5 | Vertical Through Floor Lifts Lot 5 - VERTICAL THROUGH FLOOR LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 6 | Ceiling Track Hoists Lot 6 - CEILING TRACK HOISTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 8 | Multi-Lot Call-off Lot 8 - Multi Lot Call-Off - for customers who have more than one requirement. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 8 | Service and Maintenance - Seated Stairlifts Straight and Curved Sub-Lot 7.1
- Service and Maintenance
- SEATED STAIRLIFTS
- STRAIGHT & CURVED for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 9 | Service and Maintenance Perch Stairlifts Sub-Lot 7.2 - Service and Maintenance - Perch Stairlifts for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 10 | Service and Maintenance Step Lifts Sub-Lot 7.3 - Service and Maintenance - Step Lifts for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 11 | Service and Maintenance - Inclined Platform Lifts Sub-Lot 7.4- Service and Maintenance - Inclined Platform Lift for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 12 | Service and Maintenance Vertical Through Floor Lifts Sub-Lot 7.5 - Service and Maintenance - Vertical Through Floor Lifts for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |
| 13 | Service and Maintenance - Ceiling Track Hoists Sub-Lot 7.6 - Service and Maintenance -Ceiling Tack Hoists for products that are no longer under manufacturer's warranty. Award Criteria | Cost | Cost Award Criteria will be assessed on the Approach to Pricing | | Quality (includes Delivery and Customer Service) | The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:- - Account Management and Service Delivery 20% - Operation Processes and Onsite Execution 50% - Customer Care and Communication - 20% - Framework Governance, Relationship Management and Reporting 10% | | Social Value / Sustainability | The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:- - Social Value and Environmental Initiatives 50% - Modern Slavery 50% | |