Case Management Tool

A Contract Award Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£264K-£527K
Sector
TECHNOLOGY
Published
10 Apr 2026
Delivery
06 Apr 2026 to 05 Apr 2027
Deadline
04 Feb 2026 12:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.

Award Detail

1 Netpremacy (None)
  • Value: £263,685

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

  • CF-0025500DQH00000FUqLV2A1
  • CF dad3e482-7b4c-4eee-bb38-8ca336494f34

Domains