NHSWYICB - Integrated Case Management System
A Contract Award Notice
by NHS WEST YORKSHIRE INTEGRATED CARE BOARD
- Source
- Find a Tender
- Type
- Framework (Supply)
- Duration
- not specified
- Value
- £44K
- Sector
- TECHNOLOGY
- Published
- 10 Apr 2026
- Delivery
- not specified
- Deadline
- n/a
Related Terms
Location
Bradford
Geochart for 3 buyers and 1 suppliers
3 buyers
1 supplier
- Freshworks San Mateo
Description
Contract – Via Framework G Cloud 14 Framework Lot 4
Total Quantity or Scope
This service has been procured via the G-Cloud14 Framework. Specifically LOT 4 RM1557.14Contract Length: 31/03/2026 - 30/03/2028Contract Value Excluding VAT: £43,620Contract Value Including VAT: £52,344
Award Detail
| 1 | Freshworks (San Mateo)
|
Award Criteria
| PRICE | _ |
CPV Codes
- 48781000 - System management software package
Indicators
- Award on basis of price.
Legal Justification
The implementation of a CRM-based case management system to support the secure recording, management and resolution of customer information requests, complaints.
Other Information
Framework Used:G-Cloud14 Framework. LOT 4Framework Reference: RM1557.14 This service has been procured via the G-Cloud14 Framework. Specifically LOT 4RM1557.14
Reference
- FTS 032972-2026