Provision of consolidated IT services to WICS

Location

Services will primarily be delivered remotely

Description

Provision of consolidated IT services, including Microsoft 365 support, cyber security, backup and disaster recovery, and technical consultancy

Total Quantity or Scope

The Water Industry Commission for Scotland (WICS) is seeking to appoint a single supplier to provide a consolidated managed IT service supporting its Microsoft 365 cloud-based environment. The scope of services includes Microsoft 365 backup and disaster recovery, enhanced email security services (including Mimecast) and cyber awareness training, Microsoft 365 and Azure/Entra ID administration and support, licensing management and optimisation, managed DMARC services, and the provision of draw-down technical consultancy support. The contract will consolidate a number of existing IT services into a single managed service arrangement to improve service integration, cyber security and operational resilience. The contract is expected to commence on 1 June 2026 and will run for an initial period of four years.

Award Criteria

CPV Codes

• 72500000 - Computer-related services
• 72600000 - Computer support and consultancy services
• 72250000 - System and support services
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are not available.
• Award on basis of price.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829213. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:829213) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=829213