NAO Case Management Solution for Financial Audits

A Modification Notice
by NATIONAL AUDIT OFFICE

Source: Find a Tender
Type: Contract (Services)
Duration: 12 year
Value: £8M-£8M

Sector: TECHNOLOGY
Published: 15 Apr 2026
Delivery: To 15 Apr 2038 (est.)
Deadline: n/a

Related Terms

Location

LONDON

Geochart for 2 buyers and 1 suppliers

2 buyers

National Audit Office London

1 supplier

Node 4 Derby

Description

The National Audit Office (NAO) is the UK’s independent public spending watchdog. It supports Parliament in holding government to account and helps improve public services through high-quality audits. The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data‐led audit capability, and seamless integration with existing NAO systems. To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022.

Ammendments to Previous Notice

2. Contract value

GBP 7,680,835 7,790,458

Award Detail

1	Node 4 (Derby) Case Management Solution Reference: nao case management solution for financial audits Value: £7,680,835

CPV Codes

72000000 - IT services: consulting, software development, Internet and support
72266000 - Software consultancy services
72260000 - Software-related services
72227000 - Software integration consultancy services
72222300 - Information technology services
72220000 - Systems and technical consultancy services
72212219 - Miscellaneous networking software development services
72200000 - Software programming and consultancy services
72600000 - Computer support and consultancy services
48900000 - Miscellaneous software package and computer systems
48780000 - System, storage and content management software package
48200000 - Networking, Internet and intranet software package
48170000 - Compliance software package
48000000 - Software package and information systems
72416000 - Application service providers
72230000 - Custom software development services
48311100 - Document management system
48311000 - Document management software package
48100000 - Industry specific software package

Indicators

Contract modified due to additional needs.

Legal Justification

The modification arose from circumstances identified after contract award during implementation. Following novation to Node4 Limited, delivery complexity exceeded that anticipated at award, creating a material and unforeseeable risk to delivery continuity. To mitigate this risk, delivery arrangements and funding were adjusted. Post‐MVP requirement refinements and enhanced security led to milestone changes and a cost increase of £109,623.37. The changes do not alter the contract’s scope.