HCC & TPPL Fleet Management Services and Supplies Framework

Lot 1 covers a broad range of services that support the operational management of public sector fleets. This includes activities associated with maintaining fleet availability, coordinating repairs and servicing, managing compliance obligations, supporting asset lifecycle planning, and providing data and reporting that help Contracting Authorities oversee their fleet operations. Suppliers appointed to this Lot must be capable of delivering a complete fleet management service across the modular packages listed in the Framework Specification. Capability in a single specialist area (such as telematics, accident management, parts supply or training) is not sufficient to qualify for participation in this Lot. Suppliers shall demonstrate the ability to deliver all mandatory elements of the packages they bid for, with subcontracting used only to supplement specialist elements rather than form the core of the service. Lot scope, services to include (and is not limited to) any combination of the following. Outsourcing of all or part of fleet management functions including: -Scheduled and ad‑hoc maintenance and repair (SMR) -Inspections and statutory certifications -Reactive repairs and breakdown response -Supply and management of parts, consumables and tyres -Management of third‑party workshops and specialist providers -Driver management, licensing and compliance -Telematics integration, data services and behaviour‑based coaching -Driver training and competency development -Accident management including FNOL, repair routing, claims handling and downtime recovery -Grey fleet oversight -Rental coordination -Asset acquisition and lifecycle support, including obtaining quotations, lease rates or purchase options from OEMs, leasing companies or brokers, providing comparative analysis, and advising on optimal acquisition routes as part of lifecycle planning. The Lot is structured into Packages that reflect the different elements of fleet management. These may include scheduled maintenance coordination, unscheduled repair management, compliance and safety monitoring, accident management, asset lifecycle support, telematics related data services, and administrative or operational support functions. Contracting Authorities may select the Packages relevant to their needs when awarding Call Off Contracts. This Lot incorporates Accident Management following Member feedback indicating that demand did not warrant a standalone lot. Optional modules identified through Supplier Engagement (e.g., compliance auditing, operator licensing support, enhanced telematics/driver behaviour modules, EV‑related support functions) may be added at Call‑Off stage where required. Lot 1 services should remain sufficiently flexible to accommodate emerging market trends (e.g., EV transition, Euro 7, connected vehicle data, ADAS, predictive maintenance) without requiring prescriptive technical detail at Framework level. Call‑Off Contracts may specify requirements that support SME participation and/or local delivery models where appropriate.

Lot 2 covers the supply (including new tyres and compliant remanufactured products such as bead‑to‑bead remoulds), fitting, maintenance and disposal of tyres and associated consumables for a wide range of fleet assets. Tyre supply is the mandatory core component of this Lot. This includes access to tyre products, fitting services delivered either on site or via mobile provision, repair and replacement activities, seasonal tyre management, and environmentally compliant disposal routes. Call-Off Contracts may include any combination of: -Tyre Supply (Mandatory core component) -Tyre Fitting & Mobile Services -Tyre Repair & Replacement -Emergency Response / Roadside Assistance -Seasonal Tyre Management -Tyre Disposal & Environmental Compliance -Turnkey Tyre Management -Fleet Checks and Audit Services -Associated Consumables The Lot is structured into Packages that represent the different components of tyre related services. All Suppliers must be able to supply tyres as part of their service offering under this Lot. These may include tyre supply, fitting and mobile services, repair and replacement, seasonal management, disposal and recycling, and associated consumables. Contracting Authorities may select the Packages that align with their operational requirements at Call Off stage. Through the preliminary market engagement Suppliers requested clear definitions for emergency call‑outs, routine vs urgent work, mileage‑banding and call‑out charges. This detail is provided within the Framework Specification and the Pricing Schedule and may be refined further at Call‑Off stage. Optional modules (e.g., telematics‑linked tyre condition monitoring, sustainability initiatives such as tyre life optimisation or circular economy approaches) may be used at Call‑Off stage. Local delivery considerations and SME accessibility may be incorporated by Contracting Authorities where appropriate.

This Lot covers the provision of fuel card solutions and associated services that support the operational needs of diverse public sector fleets. This includes access to multi‑brand fuel networks, electric vehicle charging infrastructure, consolidated billing arrangements, and the provision of detailed transaction data to support financial control, reporting and environmental monitoring. Suppliers appointed to this Lot will be expected to offer a range of card types and account structures suitable for mixed fleets, including petrol, diesel, hybrid and electric vehicles. The Lot also encompasses fraud prevention tools, spend controls, and account management services that enable Contracting Authorities to manage usage effectively and ensure compliance with internal policies. The Lot is structured into Packages that reflect the modular nature of the services available. These may include core fuel card provision, EV charging access, reporting and analytics, and account management services. Suppliers may tender for any or all Packages within this Lot and must clearly identify the scope of their offering within their submission. Preliminary market engagement highlighted the importance of explicit pricing lines for EV charging access, data provision, and integration requirements; these are provided within the Pricing Schedule. Contracting Authority requirements for carbon/emissions reporting, sustainability monitoring, and regional policy compliance may be specified during Call‑Off processes.

Lot 4 provides Contracting Authorities with access to compliant, efficient and transparent routes for the resale, trade sale, scrappage, recycling, recovery, transport, storage and decommissioning of vehicles, plant, machinery and associated equipment. This includes the auction or resale of vehicles and equipment, the valuation and inspection of assets, and the environmentally responsible scrappage and recycling of end‑of‑life vehicles and non‑road machinery. For clarity, Lot 4 does not include routine roadside assistance or breakdown services. Recovery is in scope only where required to enable disposal or to manage abandoned vehicles. Suppliers appointed to this Lot will be expected to demonstrate robust processes for maximising asset value, ensuring legal compliance, and providing clear audit trails for all disposals. Services may include physical or online auction routes, managed disposal programmes, logistics support, and environmental compliance activities such as depollution and recycling. The Lot is structured into Packages that reflect the different components of the disposal process. These may include vehicle disposal, equipment disposal, auction services, logistics, valuation and inspection services, and environmental compliance. Suppliers may tender for any or all Packages within this Lot and must clearly set out the scope of their service offering. Contracting Authorities may incorporate additional environmental or regulatory requirements at Call‑Off, including EV battery handling, updated depollution standards, and changes to hazardous waste or recycling regulations, to ensure that disposal arrangements remain compliant and future‑proof.

Lot 5 covers software solutions that support the effective management, monitoring and optimisation of public sector fleets. This includes digital platforms and tools designed to help Contracting Authorities oversee their fleet assets, maintain compliance, plan maintenance, manage operational workflows, and make informed decisions based on accurate and timely data. Solutions within this Lot may encompass a wide range of functional areas. These can include core fleet management platforms that provide centralised asset records, maintenance scheduling tools that support planned and reactive servicing, and compliance modules that assist with regulatory obligations such as MOT, inspections, licensing, and driver or vehicle safety requirements. The Lot also includes software that enables Contracting Authorities to integrate telematics or tracking data, monitor vehicle usage, and analyse operational performance through dashboards, reporting tools and analytics functions. In addition to operational functionality, the Lot may include software components that support administrative and strategic activities, such as cost tracking, lifecycle planning, fuel and emissions monitoring, and the management of contracts, suppliers or service events. Some solutions may incorporate workflow automation, document management, or integration capabilities that allow data to be exchanged with other organisational systems, including finance, HR, telematics, maintenance providers or third‑party platforms. The Lot is structured into Packages that reflect the modular nature of fleet software solutions. These Packages may include core fleet management platforms, compliance and safety modules, maintenance and scheduling tools, telematics integration, reporting and analytics, and implementation or support services. Contracting Authorities may select the Packages relevant to their requirements at Call‑Off stage, enabling them to procure a complete platform or specific components that complement existing systems. The scope should be considered flexible to accommodate emerging trends such as connected vehicle data expansion, predictive maintenance tools, and regulatory changes (e.g., Euro 7). Additional requirements such as EV infrastructure integration, advanced analytics, data‑sharing APIs, or automated compliance auditing may be addressed within Call‑Off Specifications.