Friends and Family Test (FFT)

A Tender Notice
by MID AND SOUTH ESSEX NHS FOUNDATION TRUST

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£500K
Sector
TECHNOLOGY
Published
22 Apr 2026
Delivery
01 Sep 2026 to 31 Aug 2029
Deadline
20 May 2026 09:52

Related Terms

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience. MSEFT is opening this opportunity to tender for the provision of this service

Renewal Options

two (2) twelve (12) month extension periods

Award Criteria

Technical Envelope Technical Requirements
Commercial Envelope Commercial Envelope Assessment
Social Value Envelope Social Value Envelope Assessment

CPV Codes

  • 64212200 - Enhanced Messaging Service (EMS) services

Indicators

  • This is a recurring contract.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-05ea77
  • FTS 036472-2026

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