Understanding the Customer 2026 -2029

A Contract Award Notice
by NATIONAL HIGHWAYS LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
35 month
Value
£990K
Sector
PROFESSIONAL
Published
23 Apr 2026
Delivery
24 Apr 2026 to 31 Mar 2029
Deadline
09 Feb 2026 14:00

Related Terms

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making. The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.

Award Detail

1 Ipsos MORI (London)
  • Value: £990,000

CPV Codes

  • 73110000 - Research services
  • 79310000 - Market research services

Indicators

  • Contract is suitable for SMEs.

Reference

  • tender_511311/1571075
  • CF b4de0421-3be3-4680-97ee-5318abbc598c

Domains