Employee Engagement Suite
A Contract Award Notice
by WEST MIDLANDS COMBINED AUTHORITY
- Source
- Find a Tender
- Type
- Contract (Supply)
- Duration
- not specified
- Value
- £370K
- Sector
- TECHNOLOGY
- Published
- 27 Apr 2026
- Delivery
- not specified
- Deadline
- n/a
Related Terms
Location
Birmingham
2 buyers
- West Midlands Combined Authority Birmingham
1 supplier
- Freshworks San Mateo
Description
West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management
Total Quantity or Scope
West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management. This Call-Off Contract Starts on March 31, 2026 and is valid for 36 months. This Call-Off Contract can be extended by the Buyer for one period of up to 12 months.
Award Detail
| 1 | Freshworks (San Mateo)
|
Renewal Options
This Call-Off Contract can be extended by the Buyer for one period of up to 12 months
Award Criteria
| PRICE | _ |
CPV Codes
- 48900000 - Miscellaneous software package and computer systems
Indicators
- Options are available.
- Award on basis of price.
Legal Justification
Call of from G-Cloud 14 framework
Reference
- FTS 038116-2026