FEW1606 - Transport Focus Bus Surveys

Location

Description

Bus passenger surveys to be carried out on a local levels to monitor a number of measures including: overall satisfaction levels and then drilling down further on elements such as punctuality, reliability, fares, facilities, driver friendliness and safety in a structured way that allows consistent data to be collected over a period of time, which is easily comparable between each period.

Award Detail

CPV Codes

• None found

Legal Justification

As part of the Bus Service Improvement Plan (BSIP funding), the Department for Transport (DfT) have advised that a condition of the funding is to use Transport Focus Surveys to monitor bus passenger satisfaction. The DfT has advised the following: It is a policy decision that Transport Focus are best placed to deliver a consistent comparable national survey. Because using Transport Focus is a condition of the grant funding, we consider this to be a data-sharing arrangement rather than a direct commissioning relationship. On this basis, we believe standard procurement rules would not apply. We believe this mitigates the need for each authority to seek expensive and time-consuming procurement and legal advice and supports a national policy direction.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **