Debt Management System

Location

Dundee

Description

Social Security Scotland has a requirement to place a contract with an external service provider for the provision of a Debt Management System. The contract is for the provision, implementation, support and continuous improvement of a strategic Debt Case Management System. The system must support the end‑to‑end debt lifecycle.

Total Quantity or Scope

It is intended that this will be a competitive procedure to procure a Debt Management System. Stages in the procurement are: 1. Prior Information Notice issued. 2. Contract Notice/ Call for Competition 3. Invitation to Tender 4. Contract Award

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 48000000 - Software package and information systems

Indicators

Other Information

The buyer is using PCS-Tender to conduct this Procurement exercise. The Project code is 31681. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829260. This is a Prior Information Notice. It is intended that an open procedure will be followed to establish a contract for the provision of a Debt Management System. It is intended that this procurement will include Community Benefit requirements. Further details will be provided in the contract notice and tender documentation. Indicative timetable Invitation to Tender Published – 22nd June 2026 Closing Date for Tender Questions – 1st July 2026 Tender Return Date – 24th July 2028 Tender Evaluation Period – 27th July 2026 – 4th September 2026 Contract Award – 4th December 2026 Contract Start Date – 3rd January 2027 NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829845. (SC Ref:829845)