YPO 1253-Supply of CRM Solution for Wider Public Sector

A Contract Award Notice
by YORKSHIRE PURCHASING ORGANISATION

Source
Find a Tender
Type
Framework ()
Duration
not specified
Value
___
Sector
MISCELLANEOUS
Published
08 May 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Geochart for 2 buyers and 12 suppliers

Description

Please note this contract details notice relates to Lot 2 only, a separate contract details notice will be published for the Lot 1 YPO Contract. YPO and NEPO are looking for Suppliers to be appointed onto a Framework Agreement (Lot 2) following a Competitive Tendering Procedure for the provision of CRM Solutions for the Wider Public sector. The Framework is designed to meet the needs of all public sector Contracting Authorities. For the Framework solution YPO is the lead Public Sector Buying Organisation (PSBO) working in collaboration with NEPO (The Association of North East Councils Limited trading as the North East Procurement Organisation) as a group of Public Sector Buying Organisations (PSBOs). Estimated Framework Value (Lot 2): As this is a new Framework to YPO the total spend is unknown however, considering YPO and NEPO's existing customer base it is anticipated to be approximately £60,000,000 inclusive of VAT for the maximum life of the Framework (4 years). This is the total spend figure which would be broken down into separate orders. The Framework estimated value is based on the probable sum based on the maximum estimated value, inclusive of VAT, of all the Call-off Contracts envisaged for the total term of the Framework. The Framework will be available nationally for contracting authorities to call off. Some Framework Agreements have been signed after the framework start date.

Award Detail

1 Claritas Solutions (Wetherby)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
2 Delaware Digital (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
3 Deloitte (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
4 Ernst & Young (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
5 Halo Service Solutions (Ardgay)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
6 Huble Digital (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
7 Infosys (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
8 Kerv Digital (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
9 Phoenix Software (York)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
10 Provident CRM (Ifsc)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
11 Unipartner IT Services (Porto Salvo)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.
12 Ziipline (London)
  • CRM Solution for Wider Public Sector
  • Reference: 2
  • Awarded to group of suppliers.

CPV Codes

  • None found

Indicators

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

  • ocds-h6vhtk-04ed37
  • FTS 042417-2026

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