Patient Carer Online Feedback Service

A Contract Award Notice
by THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)

Source
Find a Tender
Type
Contract (Services)
Duration
4 year (est.)
Value
£1M
Sector
TECHNOLOGY
Published
08 May 2026
Delivery
To 17 Apr 2030 (est.)
Deadline
n/a

Related Terms

Location

Edinburgh

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.

Award Detail

1 Care Opinion Scotland (Stirling)
  • Reference: np506626
  • Num offers: 3
  • Value: £1,000,000
  • Contractor is an SME.

Award Criteria

The Service 20.0
Training and support 10.0
Moderation 12.0
Reports 12.0
Accessibility 9.0
Mandatory Knowledge and Experience 12.0
Engagement 5.0
Acceptance & Testing 5.0
PRICE 15.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Award on basis of price.

Other Information

The budget for the specification is 1000000 GBP over a 4 year term. The budget for the specification is 1000000 GBP over a 4 year term. (SC Ref:831340)

Reference

  • FTS 042579-2026

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