Digital Counselling Service for Young People

A Contract Award Notice
by BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£301K
Sector
HEALTH
Published
11 May 2026
Delivery
not specified
Deadline
n/a

Related Terms

Location

Wolverhampton

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. • Live chat function for a young person to converse with a qualified counsellor. • Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. • Static and live topic-focused forums; forums encourage the development of a peer- supported community online. • Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. • Crisis information, and self-help resources.

Total Quantity or Scope

This is an intention to award a contract to an existing provider following Direct Award Process C. Approx lifetime value of the contract is £300,511.79 (6 months with the option to extend for a further 6 months).

Award Detail

1 Kooth Digital Health (London)
  • Digital Counselling Service for young people
  • Num offers: 1
  • Value: £300,512
  • Contractor is an SME.

Renewal Options

Option to extend for 6 months.

Award Criteria

The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard 100.0
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard 100.0

CPV Codes

  • 85100000 - Health services

Indicators

  • Options are available.
  • Award on basis of price and quality.

Other Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to bchft.contractinfo@nhs.net by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. The decision makers are the Commissioning Managers for CAMHS services. No conflicts of interest have been declared. Kooth has been assessed against the key criteria weighted as: Quality & Innovation 20% Integration, collaboration and service sustainability 20% Improving access, reducing inequalities and facilitating choice 20% Social Value 20% Value 20%

Reference

  • FTS 043235-2026

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