National Primary Care Clinician Database (NPCCD)
A Contract Award Notice
by THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 2 year (est.)
- Value
- £486K
- Sector
- TECHNOLOGY
- Published
- 12 May 2026
- Delivery
- To 30 Mar 2029 (est.)
- Deadline
- n/a
Related Terms
Location
Edinburgh
2 buyers
1 supplier
- Sword IT Solutions Edinburgh
Description
In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information
Total Quantity or Scope
The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). Two tender responses were received and evaluated in line with the published award criteria; overall scores were close, demonstrating a competitive outcome.
Award Detail
| 1 | Sword IT Solutions (Edinburgh)
|
Award Criteria
| Quality | 80.0 |
| PRICE | 20.0 |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Award on basis of price.
Other Information
(SC Ref:831667)
Reference
- FTS 043462-2026