CCaaS implementation services
A Contract Award Notice
by INCOMMUNITIES LIMITED
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £75K
- Sector
- TECHNOLOGY
- Published
- 28 May 2026
- Delivery
- 01 Apr 2026 to 31 Mar 2029
- Deadline
- 31 Mar 2026 11:00
Related Terms
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Incommunities Shipley
1 supplier
- Alscient Leeds
Description
The provision of a Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Award Detail
| 1 | Alscient (Leeds)
|
CPV Codes
- 72590000 - Computer-related professional services
Reference
- IC205-160601624077627
- CF 4c60bef4-a595-4234-a72d-0e900c683e0c