CDPO CloudOS Infrastructure Support for NPS and CBP

Location

Description

Ongoing support and maintenance of HMRC's CloudOS infrastructure underpinning critical payment systems including but not limited to the National Insurance & PAYE Service (NPS) and Core Business Platforms (CBP). The contract covers tiered support (basic and advanced) for cloud-based servers and operating systems, including incident response, routine patching, monitoring, and backup/recovery services. These services are essential to ensure uninterrupted processing of citizen tax payments and benefit payments.

Award Detail

CPV Codes

• None found

Legal Justification

•Additional or repeat goods or services: A change in supplier would mean the contracting authority receives different or incompatible services. The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance of critical services. • Direct award is for a short-term arrangement to maintain continuity of service until the planned re-procurement of a more strategic contract is in place.

Other Information

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