All Age CHC Assessments & Review Support Devon

Location

Delivery will be primarily across the Devon footprint, but reflecting organisational change/ pending unification, NHS Cornwall will also be able to access the provision if needed (not anticipated there will be significant uptake/ spend for Cornwall)

Description

NHS Devon has undertaken a procurement exercise using Direct Award process C of the Provider Selection Regime for continuing all-age assessment support services across Continuing Healthcare and Deprivation of Liberty Safeguards service areas. This includes reviews of patients, assessments of patients and support to appeals.

Total Quantity or Scope

This is a Provider Selection Regime (PSR) confirmation of contract award notice under the Health Care Services (Provider Selection Regime) Regulations 2023. NHS Devon sought to procure assessment support services across CHC and Deprivation of Liberty Safeguards service areas . It is intending to award a contract of 12 months with a 6 month extension option, commencing 01/07/2026 to Carehome Selection Ltd. (Trading as Xyla) - following Direct Award Process C of the Provider Selection Regime. Anticipated maximum lifetime value including extension: £1.63m

Award Detail

Renewal Options

Option to extend the contract by up to 6 months.

Award Criteria

CPV Codes

• 85141200 - Services provided by nurses

Indicators

• Options are available.
• Award on basis of price and quality.

Legal Justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by Midnight on 10/06/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Other Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10/06/2026 (8 working days following publication of intention to award notice). They should be submitted in writing to d-icb.contracting@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.' Award decision-makers; NHS Devon ICB Procurement Oversight Group No conflicts of interest, or potential conflicts of interest, were declared by any decision makers. The decision to award this contract in line with Direct Award Process C was based on evaluation against the 5 required key criteria, with weightings applied as follows: Quality 45% Value 45% Integration: Pass/ Fail Improving equalities: Pass/fail Social Value 10% Assessment of the provider was based on evidence available through their existing contract with the ICB and publicly published information. Xyla scored highly for value based on benchmarking and KPI performance as well as financial sustainability. Quality of delivery is deemed satisfactory with a good level of responsiveness, clinical outcomes and turnaround. They have strong reporting arrangements in place with CRM reports and weekly caseload updates. Appropriate integration with other services is in place and compliance with National CHC framework. The service is responsive to the needs of individuals. Xyla evidence social value through a commitment to Net Zero, appropriate employment and staff support programmes and involvement with charities and local communities.