Provision of Contact Centre Software
A Contract Award Notice
by TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
- Source
- Find a Tender
- Type
- Contract (Supply)
- Duration
- not specified
- Value
- £227K
- Sector
- TECHNOLOGY
- Published
- 10 Jun 2026
- Delivery
- not specified
- Deadline
- n/a
Related Terms
Location
Darlington
Geochart for 2 buyers and 1 suppliers
2 buyers
- Tees Esk & Wear Valleys NHS Trust Darlington
1 supplier
- British Telecommunications London
Description
Provision of Cloud Contact Centre system, for 50+ Agents to support the Trusts Crisis Services and Information Service Desk.
Total Quantity or Scope
Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.
Award Detail
| 1 | British Telecommunications (London)
|
Award Criteria
| PRICE | _ |
CPV Codes
- 32524000 - Telecommunications system
Indicators
- Award on basis of price.
Legal Justification
Service offer was selected from the Digital Market Place and awarded using CCS RM6116.
Reference
- FTS 054863-2026