Back Office Parking Management System

Location

Description

The City of London Corporation is preparing to appoint a specialist supplier to provide a modern parking back office system to support civil parking and traffic, replacing existing arrangements and ensuring the service remains compliant, resilient and fit for future operational and digital requirements. Summary of requirements: A secure and compliant parking back office system capable of supporting the full statutory lifecycle of Penalty Charge Notices, including issue, payment, representations, appeals and debt recovery, in line with the Traffic Management Act 2004. The system must integrate with existing cctv and on street enforcement operations, support robust evidence management, comply with data protection requirements and provide reliable reporting to support operational and financial governance.

Renewal Options

The duration of the contract is 5 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 years. The maximum length of the contract is therefore 7 years.

Award Criteria

CPV Codes

• 63700000 - Support services for land, water and air transport
• 63712400 - Parking services
• 98351110 - Parking enforcement services
• 48421000 - Facilities management software package
• 48781000 - System management software package
• 98351000 - Car park management services

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The tender opening date has been extended by one week. The opportunity will now close on Thursday 23rd July at noon.