Provision of a Managed Service for Recovery, Storage and Disposal of Vehicles and Other Items

Location

All Scotland

Description

The service required to be undertaken by the Contractor is to ensure that vehicle recovery, storage and disposal is undertaken with speed, dignity, sensitivity and professionalism. The Contractor will provide a 24-hour, 365 days a year (366 in a leap year) ‘one call’ message switching system and subsequent recovery service. The Contractor will be responsible for providing suitable resources to achieve a fast, efficient recovery from the scene. Police Scotland will pass to the Contractor’s Call-Handler the essential details of any incident with location, vehicle(s) involved (including owner details) and the reason for the recovery. The Contractor will provide sufficient Recovery Operators to be able to attend the scene of a recovery anywhere in the Force area normally within 30 minutes in respect of light vehicle recovery and one hour for heavy vehicle recoveries of being notified unless there are exceptional circumstances causing a delay, e.g. severe weather conditions or geographical area. The Contractor shall ensure the appointed Recovery Operators carry out the requirements of the Scheme with due diligence and in a professional and workmanlike manner, carry out recovery and parking, using materials and workmanship which comply with the Contract Standard conditions of approval regulating the Scheme or as subsequently amended by the Police and in accordance with all statutory provisions, including all appropriate Acts of Parliament and Statutory Regulations. An undertaking is required that all vehicles recovered under the terms of the Contract will be contained in a secure compound or storage building at all times unless vehicles are required for examination in which case they will be required to be secured under cover.

Total Quantity or Scope

Provision of a Managed Service for Recovery, Storage and Disposal of Vehicles and Other Items

Renewal Options

Renewal prior to end of contract

Award Criteria

CPV Codes

• 50118110 - Vehicle towing-away services

Indicators

• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Staff qualifications are relevant.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32154. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: A summary of the expected community benefits has been provided as follows: It has become clear that there is scope within the EU legal framework which applies to public contracts, to use contracts to deliver wider social benefits such as: - Targeted recruitment and training (providing employment and training opportunities/Apprenticeships) - SME and social enterprise development - Community engagement As part of your response to the Quality criteria, Tenderers are requested to provide an outline of all community benefits you can offer for this contract. (SC Ref:835081)