WebCapture

Location

Maidenhead

Description

This contract facilitates the automated processing of citizen and business web forms directly into the Council's backend database.

Total Quantity or Scope

This contract is for an automated online form system called webCAPTURE. It meets the Council's need to handle a high volume of everyday Council Tax and Business Rates requests more efficiently online. Reducing manual input, the system securely takes information from public web forms and updates them directly into the Council's main system.

Award Detail

Renewal Options

One year optional extension

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Options are available.
• Award on basis of price.

Legal Justification

The contract was awarded lawfully as a direct award under the CCS G-Cloud 14 framework agreement (Agreement ID: RM1557.14). A separate call for competition is not required because the overarching framework was already advertised and competed nationally on the Find a Tender service. Therefore, individual call-off contracts placed through the framework's online catalogue are legally exempt from being advertised a second time. The framework rules mandate a strict, un-negotiable process where the buyer must search the online catalogue using generic keywords and apply objective filters to find a suitable service. Deviating from this process by running a separate tender or negotiation is strictly prohibited and would breach the framework terms. Following this required filtering process, Govtech Solutions Limited was identified as the only supplier on the shortlist whose fixed catalogue entry met all of the Council's specific technical and service requirements. Because they were the sole suitable provider capable of meeting the need, a direct award to them is the legally compliant outcome.